2017 IRS Form 1098-T
California State University, Fullerton has outsourced the production and customer service call center for 2017 IRS Forms 1098-T to Heartland ECSI (Educational Computer Systems, Inc.). The Heartland ECSI Corporation is a private company completely independent from the college and universities that contract with it to provide Federal Tax Reporting.
For tax specific questions, please contact the Internal Revenue Service (IRS) at 1-800-829-1040 or your personal tax advisor for futher assistance.
If you need assistance accessing your Form 1098-T, please contact Heartland ECSI at 1-800-437-6931.
Important Notes about heartland ECSI accounts
If you would like to create a profile to access your tax document, the instructions to create a profile, as well as your Heartland Key, are included in the email Heartland ECSI sends to you when your tax statement is ready. We have included those instructions below for your reference.
In the event that you do not have the email containing your Heartland Key, please contact Heartland ECSI's Customer Service Department at 1-866-428-1098 or via LiveChat from the Heartland ECSI student website. You will need to provide basic information to authenticate your identity, and the Heartland Key will be provided.
Heartland ECSI & 1098-T
You can access your tax form without creating a profile by accessing the tax document retrieval link above.
How to Access your form 1098-T through Heartland ECSI
- Visit the Heartland ECSI Form 1098-T Look-up page.
- Search for California State University Fullerton in the School Name search bar.
- Highlight California State University Fullerton by clicking your selection.
- Click the Submit button
- Enter your personal information on the secured page.
- Check your delivery status and click the (+) to view your Form 1098-T
- If you would like to view the official document, click on "View/Print Statement" and a new window will open.
Make sure your pop-up blockers are disabled.
Use the correct Zip Code for the year you are requesting.
Registering an account with Heartland ECSI
You can access your 1098-T statement quickly and easily by visiting the Heartland ECSI Website using one of the following methods.
If you already have a profile with Heartland ECSI, please sign in. If you have not yet connected your tax statements to your account, you will need to connect them using your Heartland Key. Simply click on the "Connect An Account" button and enter your tax statement Heartland Key.
If you have not registered for an account, click on the Sign In or Register button in the upper right side of the page. Complete the registration section to create your profile and then connect your tax account by entering your Heartland Key.
IRS Substantiation Reminder
The IRS requires that the amounts billed by the university were paid and scholarships were received (directly or indirectly) by the student. CSUF has always reported tuition billed; therefore, amounts are reported in Box 2 of the Form 1098-T. Box 1 will be a zero.
It is each student’s individual responsibility to maintain all records and documents supporting all educational credits and deductions taken on their personal tax returns. The Form 1098-T provided by CSUF does not serve as full documentation for any educational credit or deduction claimed. Amounts reported on the Form 1098-T must be substantiated by proper payment and scholarship award documentation and evidence (i.e. canceled checks, credit card receipts, scholarship award letters, bank statements, etc.). Upon review of such documentation, students may find additional eligible educational expenses not reported on the Form 1098-T (i.e. textbooks, on-campus housing payments, etc.). Please refer to IRS Publication 970, Tax Benefits for Higher Education
, for further guidance.
Updating your SSN or ITIN
To update your campus records with your correct SSN or ITIN, please complete the IRS W-9s Form and submit it to the Admissions & Records office, LH-114B. Failure to comply with this requirement may result in a $50 penalty to you, assessed on each incorrect document by the Internal Revenue Service under Code § 6723.
Please note the IRS W-9S Form SHOULD NOT be emailed, put in a drop box, or sent via U.S. Postal mail.
If you have any questions regarding your account or need further information, please contact their Client Support Team online via TeamSupport, email us at email@example.com, or call Heartland ECSI at 1-800-437-6931.
Form 1098-T information for the 2005 through 2017 tax years are also available through ECSI. The 2017 calendar year Form 1098-T data was made available on January 31, 2018.
What do the 2017 Form 1098-T Boxes Contain?
- Student's Taxpayer identification number - For your protection, this form may show only the last four digits of your social security number (SSN). Individual taxpayer identification number (ITIN), or adoption taxpayer identification number (ATIN). However, the issuer has reported your complete identification number to the IRS and, where applicable, to state and/or local governments. A TIN Solicitation Checkbox is checked if we solicited you in the appropriate manner at least once during the year regarding providing a SSN or ITIN for processing and filing your IRS Form 1098-T regardless if a SSN or ITIN (aka Taxpayer Identification Number (TIN)) was or was not provided to the CSUF prior to tax form issuance.
- Account number - May show an account or other unique number the filer assigned to distinguish your account. For CSUF, your Campuswide Identification (CWID) number is shown in this box.
- Box 1 - Shows the total payments received in 2017 from any source for qualified tuition and related expenses less any reimbursements or refunds made during 2017 that relate to those payments received during 2017. Box 1 is blank because CSUF reports in Box 2 the actual "Amounts billed for qualified tuition and related expenses." Federal tax Regulations allows for the option for universities to report either Box 1, or Box 2. CSUF cannot report both.
- Box 2 - Shows the total amounts billed in 2017 for qualified tuition and related expenses less any reductions in charges made during 2017 that relate to those amounts billed during 2017. The amounts billed are reported by CSUF for the 2017 calendar year.
- Box 3 - This box is blank because CSUF did not change its Box 2 reporting method.
- Box 4 - Shows any adjustment made for a prior year for qualified tuition and related expenses that were reported on a prior year Form 1098-T. This amount may reduce any allowable education credit that you claimed for the prior year (may result in an increase in tax liability for the year of the refund). See “recapture” in the index to IRS Publication 970 to report a reduction in your education credit or tuition and fees deduction. For example, if you paid Spring 2017 registration fees when due in Fall 2016, "qualified tuition" for the Spring 2017 semester would have been reported on your 1098-T for 2016. If you subsequently received a refund of Spring 2017 registration fees in February 2017, the amount refunded would be reported in Form 1098-T Box 4 for the 2017 tax calendar year.
- Box 5 - Shows the total of all scholarships or grants (educational assistance) administered and processed by CSUF. Educational assistance amounts reported are ones applied against your student account during the tax calendar year (January 1st to December 31st). Reportable education assistance received and processed by CSUF may include but are not limited to scholarships, fellowships, and grants, funds received from employers, outside sponsored awards, third-party billing arrangements, waivers and exemptions, and other cash and non-cash reportable awards. The amount of scholarships or grants for the calendar year (including those not reported by CSUF) may reduce the amount of the education credit you claim for the year. The net amount of such educational assistance is reported to the IRS.
- Box 6 - Shows adjustments to scholarships or grants for a prior year. This amount may affect the amount of any allowable tuition and fees deduction or education credit that you claimed for the prior year. You may have to file an amended income tax return (IRS Form 1040X) for the prior year.
- Box 7 - Shows whether the amount in Box 2 includes amounts for an academic period beginning January-March 2018. See IRS Publication 970 for how to report these amounts.
- Box 8 - Shows whether you are considered to be carrying at least one-half the normal full-time workload for your course of study at the reporting institution that began in 2017. Matriculating degree earning students taking 6 or more units will have this box checked. Students who are taking classes through CSUF University Extended Education in Open University or non-degree earning courses are not deemed to be matriculating students for tax purposes. Box 8 would not be reported as checked for such individuals. Also, Box 8 would not be checked if you were not officially enrolled and taking 6 or more units that occurred for the Spring, Summer or Fall 2017 semesters. If you are at least a half-time student for at least one academic period that begins during the year, you meet one of the requirements for the American opportunity credit. You do not have to meet the workload requirement to qualify for the lifetime learning credit. See IRS Publication 970 for further clarification.
- Box 9 - Shows whether you are considered to be enrolled at CSUF in a program leading to a graduate degree, graduate-level certificate, or other recognized graduate-level educational credential any time during the tax calendar year (January 1st to December 31st).
- Box 10 - Shows the total amount of reimbursements or refunds of qualified tuition and related expenses made by an insurer. Box 10 is blank since CSUF is not an insurer.
For tax specific questions, please contact the Internal Revenue Service (IRS) at 1-800-829-1040 or your personal tax advisor for further assistance.
Go Green With Your Form 1098-T
Go Green and receive your Form 1098-T electronically! Closed Captioning is available.
Benefits of the Electronic form
- Online delivery provides access to the 1098-T Form earlier than the traditional mailing process, up to 2 weeks earlier.
- Online delivery eliminates the chance that the 1098-T Form will get lost, misdirected or delayed during delivery, or misplaced once the student receives it.
- Signing up for online delivery is easy and secure, and students can change their minds and withdraw from online delivery at any time.
- Students can receive their 1098-T Form even while traveling or on assignment away from their home address.
- Go Green and save the environment!
How to "Go Green" and Receive Your Form 1098-T Electronically
- Log into the Titan Online Student Portal and access your Student Center.
- Click the “Consent & Access 1098-T” under “Finances/My Account."
- Click on “Grant Consent” to receive your IRS 1098-T Form electronically.
- Read the 1098-T Consent Agreement and if you agree, click the “Yes” box and then click “Submit."